IT Support
What Is Managed IT Services? A Guide for Small Businesses
Managed IT replaces break-fix scrambling with ongoing monitoring, support and planning.
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Insights, Guides & Checklists for Growing Businesses
Practical advice on IT support, networks and cybersecurity, websites and SEO, and custom software, written by the AdonisTechs team.
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IT Support Featured guide
The 10-Point IT Checklist for Small Businesses
A reliable setup is about knowing what you have, protecting it and keeping it running. Start with these ten checks.
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Networks & Security
Wired or Wi-Fi? What Your Office Network Really Needs
Most offices need both. Here is how to decide what goes on cable and what goes on Wi-Fi.
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Cybersecurity Basics Every Small Business Should Have
No single tool protects you. Layers do. Start with these basics.
Websites & SEO
A 5-Page Website Blueprint for Small Businesses
You can launch a strong site with five focused pages. Here is what each should do.
Websites & SEO
Local SEO for Small Businesses: Where to Start
Help nearby customers find you on Google with a handful of fundamentals.
Software
Custom Software or Off-the-Shelf? How to Decide
Off-the-shelf tools are fast. Custom software fits exactly. A few questions point the way.
08
Before You Build a Patient Portal: Questions to Ask
Good portals start with clear users, privacy needs and integrations.
Healthcare
5 min
5 min
09
How to Choose an IT Partner
Look past price. Ask about scope, communication, security and what happens if you leave.
Guides
4 min
4 min
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Glossary
IT jargon, translated.
Plain-English meanings of the terms you will hear from IT and web providers.
- MSP
- A managed service provider that looks after your IT on an ongoing basis.
- Firewall
- A security barrier that filters traffic between your network and the internet.
- VPN
- A secure connection that lets people reach company systems remotely.
- Backup
- A separate copy of your data you can restore if the original is lost.
- Disaster recovery
- A plan for getting systems working again after a serious outage.
- MFA
- Multi-factor authentication: a second proof of identity beyond a password.
- SSO
- Single sign-on: one login that opens several approved apps.
- Local SEO
- Improving visibility in searches tied to a place, such as your city.
- CRM
- Software that tracks customers, conversations and sales.
- SaaS
- Software you subscribe to and use online instead of installing yourself.
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